FAQs
What bobbleheads do you provide?
Yoolea Bobblehead Gifts provides two kinds of bobbleheads, which are: 1) head-to-toe fully customized bobblehead, and 2) standard body bobblehead.
The head-to-toe fully customized bobblehead allows customers to personalize every aspect of the doll.
Whereas a standard body bobblehead, it only allows you to customize the head and change only the clothing color.
In addition, the body is a stock option and we don’t change its structure.
What are your bobbleheads made of?
Our bobbleheads are crafted from polymer clay, a nontoxic, polychrome, and pre-colored material known for its vibrant and lifelike qualities. This material ensures your bobblehead remains colorful and true to its design. Once you approve the final look, it is baked to preserve its appearance, ensuring the colors stay vibrant and intact for a very long time.
How long does it take to process, ship and receive a custom bobblehead order?
The delivery time for your custom bobblehead depends on the sculpting time, your country and the shipping method you choose when checkout. Typically, you can expect to receive your bobblehead in about 2-5 weeks.
About the sculpting time:
The sculpting process, including proofing process, usually takes 3-7 business days. However, please note that continual changes during the proofing process can and likely will delay this timeframe. We are able to finish the production in 1-2 business days without proofing process if you need it urgently.
We offer Two Standard Shipping Services for our consumer:
1). Standard Shipping Service: Flat Rate $24.99
2). Free Shipping Service over order value $150.
Typically, you can expect to receive your bobblehead in about 2-5 weeks, the specific transit time will be based on your location.
Please keep in mind that the ship date of your order is directly impacted by the number of changes requested for your bobblehead.
What does “proofing” mean?
It is an essential interaction process between our artist and customer, to ensure that the customer is fully satisfaction with the final bobbleheads. Proofing is available to you at no charge on all standard body bobbleheads and fully customizable bobbleheads.
We will arrange the shipping only after you approve the bobblehead. Please keep in mind that the ship date of your order is directly impacted by the number of changes requested for your bobblehead.
What should I provide for my bobblehead order?
For a standard body bobblehead order, we require 2 high-quality, clear photos of the person to be sculpted: one front-view photo and one side-view photo.
For a head-to-toe fully custom bobblehead, we need an additional body shot or photo showing the desired body position or pose.
The quality of the photograph directly affects the final output of the bobbleheads. We recommend providing a photo with a smiling face or a unique facial
expression for the best results. Please avoid sending wedding photos or artistic photos with soft lenses that lack facial details.
In additional, when placing an order on the product page, you will have several options to select, including hair color, eye color, skin color, and other necessary details.
What should I do if there is a problem or if I want to change my order?
At yooolea.com, We strive to accommodate your needs. If any changes are necessary, please contact us immediately.Will my bobblehead look exactly like my photo?
Bobbleheads are also known as 3D cartoonizations. This means that the dolls will resemble the person in the photo with a slight cartoon effect, which is typically added by the artist. This cartoon effect is what makes the product so popular as a fun and unique gift. An exact replication of the person's features is not always possible, as photos sometimes fail to capture the true essence of someone's face. However, our artists will create your figurine with a very high degree of resemblance. During the interactive proofing process, we will email you for approval at each step. You can provide your feedback when reviewing the proofing pictures, and our artists will take your comments seriously and make the necessary adjustments. With the proofing, you will get the ability to make changes, and then ensure that the sculpting and paint will be exactly what you are looking for
Do you allow refunds or cancellations for custom bobbleheads?
Due to the highly personalized nature of our custom-made bobblehead products, we are not able to offer refunds, cancellations, or exchanges after you have approved proofs or received your bobblehead.
But, if your order is under sculpting, you could have chance to apply for a 40% cancellation fee. Once you decide to cancel the order, Please contact us for the refund immediately by email: aftersale@yoolea.com
Do you offer discounts?
Yes! We offer discounts for bulk order, duplicated order. Just contact us for a very competitive price and let us know what we can do for you.
Do I get a discount on shipping if I purchase multiple bobbleheads?
Yes, we will offer a discount on shipping for combine shipments. Please contact us when placing your order.
Can I make a bobblehead of a celebrity or professional athlete?
We are unable to create custom bobbleheads of celebrities or professional athletes without their permission if they derive income from their likeness. If you can verify your relationship and obtain permission, we will provide an authorization form.
Alternatively, we can create a custom bobblehead with a celebrity or athlete’s body (same clothing, pose, body type, etc.) and a custom head of a friend, coworker, spouse, or yourself.
What Countries do you Ship to?
We ship our products worldwide, covering 50 destinations across the globe.